Status changed from (1) Pending to (5) Completed

****This is an INCOMING email****

Hi Sam,

Thanks for your response. I can send my printing 
needs to my colleagues with PCs, who have been 
able to set everything up so it works. Everyone I 
know with an Apple is still on the struggle bus, 
unfortunately.

Thank you for your help, and I look forward to 
hearing from the Printer technician. I am 
traveling with Athletics tomorrow and Friday, so 
if he can't come today I'll need to make an 
appointment for next week.

Best,
Emily

Task reassigned to David Kunz.

****This is an email****
Good Morning Emily, 

Are you able to provide me with some details on 
the error that you are getting when you print? 
Have you tried deleting the printer and re-adding 
it? I have attached instructions below on how to 
do so. 

If that did not work, please elaborate on what 
occurs when you try to print this time.  Are you 
trying to print in color? Are you able to print a 
test page? If you look up your printer & scanner 
settings and locate the name of your printer, you 
should be able to select it and click "Manage" to 
find the "print test page" option. 

Please let me know how it goes! 

Best,
Sam

Task reassigned to UCS Tech.

Status changed from (2.5) Needs Scheduling to (5) Completed

Added printing preset titled "Code" for 
user that defaults to black&white, double 
sided flip long, and has user code. 

****This is an email****
Hi Sam,

My computer number is 20190482.

I don't know if the names of the printers are the 
same, but they used to be the two THREESISTERS 
copiers--basically just the upstairs and 
downstairs machines in the RWEC building:

THREESISTERS-ED-Copier
THREESISTERS-ED-Downstairscopier

Thanks,
Emily

****This is an email****
Emily Vala-Haynes
1:11 PM (0 minutes ago)
to UCS

Hi all,

We spent a bunch of time getting my computer 
updated and able to print over the summer. Then 
the printer changed. Could someone please come 
help me connect my office desktop to the printer 
again? I'm here all day today, but I assume you're 
swamped. I will also be here from 12-6pm on 
Wednesday.

RWEC 235

Thanks,
Emily