Service Request Ticket - # 84972

Service Request Information

CONTACT Name Jackson, Paige   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 02, 2024 10:30 AM
Department Student Success & Advising Office Phone 89391
Location Email jacksonpa@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20240042[Edit Inv] (opens in a new window) Bldg/Room SSC 219
Service Tag CVNP234 Description Dell Latitude 5550
Serial No. VN0F6W06WSV00475008C Location Paige Jackson replacing 20200306

CPU Unknown


OS Unknown Software

Wired NIC 10:98:19:42:2A:8C


Wireless NIC 58:6D:67:90:CB:35

TECHS Submitted by Joanie Kinnaman Contact kinnamaj@wou.edu 88154
Primary Technician Contact bparksion23@wou.edu 88925

Tracking

Entered by Date Memo
Brady Parksion
Email

Public
Entered by Date Memo
Joanie Kinnaman Oct 16, 2024 03:47 PM 
inv 2024-0268
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Jack Martinis Oct 11, 2024 11:45 AM 
Status changed from (1) Pending to (5) Completed
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Jack Martinis Oct 11, 2024 11:45 AM 
Task reassigned to Brady Parksion.
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Jack Martinis Oct 11, 2024 11:44 AM 
Brady and I set this up
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Jack Martinis Oct 10, 2024 04:43 PM 
****This is an outgoing email****
Hi Paige,

I need some additional information regarding service request #84972

Description: New GFA setup for Paige, GFA replacing W 20200306[Edit Inv] 
(SR 84720) - currently using a loaner 20210582[Edit Inv]

This laptop is ready to be delivered to you;

Would you have any availability tomorrow or next week?

Also, do you need to grab any information / data off of your prior 
computer before we reimage it or recycle it?

-Jack Martinis, UCS Tech.
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Public
Brady Parksion Oct 04, 2024 10:41 AM 
Added admin rights
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Brady Parksion Oct 03, 2024 01:15 PM 
Laptop finishing updates. Located in 003. Still needs admin rights
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Joanie Kinnaman Oct 02, 2024 10:32 AM 
laptop 20240042[Edit Inv]
monitor 20240090[Edit Inv]
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