Service Request Ticket - # 84999

Service Request Information

CONTACT Name Pagel, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 03, 2024 11:39 AM
Department Library & Media Services Phone 88881
Location Email pagell@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20160812[Edit Inv] (opens in a new window) Bldg/Room PDR PDR
Service Tag 9GWT1F2 Description Dell 13 3380 No-Touch Chromebook
Serial No. 9GWT1F2 Location PDR pile

CPU Unknown


OS Chrome OS Software Microsoft Windows VDA license from P0103777 and VMware Academic Horizon 7 Enterprise with SNS from P010103776; Google Chrome Management Console license, ED P0104200

Wireless NIC 00:16:EB:8D:20:B1

TECHS Submitted by Sam Sevugan Contact ssevugan20@wou.edu 88925
Primary Technician Contact rmartinis22@wou.edu 88925

Tracking

Entered by Date Memo
Jack Martinis
Email

Public
Entered by Date Memo
Jack Martinis Oct 10, 2024 10:51 AM 
Status changed from (1) Pending to (5) Completed
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Jack Martinis Oct 10, 2024 10:51 AM 
in pdr pile, wouldn't turn on to clear.
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Jack Martinis Oct 04, 2024 04:20 PM 
Task reassigned to Jack Martinis.
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Sam Sevugan Oct 03, 2024 11:39 AM 
****This is an email****
A student finally returned the last 2016 
Chromebook that needs to be PDR.

20160812[Edit Inv]
SN: 9GWT1F2

A student employee or I will drop it off at the 
helpdesk.  

Lori
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