Service Request Ticket - # 85025

Service Request Information

CONTACT Name Whiteman, Roger   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 04, 2024 08:47 AM
Department Facilities Services Phone 88097
Location Email whitemanr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20181052[Edit Inv] (opens in a new window) Bldg/Room ITC 008
Service Tag 884NDW2 Description Dell OptiPlex 7060 SFF desktop, i5-8500 3Ghz 6core
Serial No. 884NDW2 Location Loaner Box #19

CPU intel i5-8500(6-Core/Thread,9MB Cache, up to 4GHz)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 201* from XXXX2018007938;

Wired NIC 6C:2B:59:E5:C5:34

TECHS Submitted by David Kunz Contact kunzd@wou.edu
Primary Technician Contact rushingj@wou.edu 89242

Tracking

Entered by Date Memo
John Rushing
Email

Public
Entered by Date Memo
John Rushing Nov 08, 2024 11:31 AM 
Status changed from (1) Pending to (5) Completed
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Mary Dycus Oct 14, 2024 12:38 PM 
Status changed from (5) Completed to (1) Pending
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Cadance Bunch Oct 14, 2024 08:22 AM 
****This is an email****
I thought we were set up for my computer update. Is 
there a problem ?
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John Rushing Oct 11, 2024 02:26 PM 
Status changed from (1) Pending to (5) Completed
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John Rushing Oct 11, 2024 02:26 PM 
Contact changed from Faculty/Staff New to Roger Whiteman.
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John Rushing Oct 11, 2024 02:19 PM 
Contact changed from Roger Whiteman to Faculty/Staff New.
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John Rushing Oct 11, 2024 01:54 PM 
Task reassigned to John Rushing.
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David Kunz Oct 11, 2024 01:53 PM 
Task reassigned to David Kunz.
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David Kunz Oct 11, 2024 01:11 PM 
Refer to SR 85084
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David Kunz Oct 11, 2024 01:09 PM 
This computer has been reimaged and repurposed. 
Please set up Rogers new setup w20240044 and get 
back loaner 20181084[Edit Inv]
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Rowan Vasen Oct 11, 2024 10:48 AM 
Task reassigned to UCS Tech.
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Rowan Vasen Oct 04, 2024 09:25 AM 
it is on back imaging desk, awaiting news from david 
to re image
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Rowan Vasen Oct 04, 2024 08:51 AM 
Loaner is #20181084[Edit Inv]
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Rowan Vasen Oct 04, 2024 08:49 AM 
Task reassigned to Rowan Vasen.
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David Kunz Oct 04, 2024 08:47 AM 
Please go drop off a loaner for Roger and reimage 
his machine. Once finished, exchange the devices and 
bring the loaner back to UCS. Box 19 has freshly 
imaged loaners.
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