Service Request Ticket - # 85084

Service Request Information

CONTACT Name Whiteman, Roger   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 07, 2024 02:39 PM
Department Facilities Services Phone 88097
Location Email whitemanr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20240044[Edit Inv] (opens in a new window) Bldg/Room PP 108
Service Tag 2NMP234 Description Dell Latitude 5550
Serial No. VN0F6W06WSV004750007 Location Roger Whiteman (replacing W20181052)

CPU Unknown


OS Unknown Software

Wired NIC 10:98:19:45:34:74


Wireless NIC D4:F3:2D:B1:C4:7F

TECHS Submitted by Joanie Kinnaman Contact kinnamaj@wou.edu 88154
Primary Technician Contact bparksion23@wou.edu 88925

Tracking

Entered by Date Memo
Brady Parksion
Email

Public
Entered by Date Memo
Brady Parksion Oct 22, 2024 12:41 PM 
Task reassigned to Brady Parksion.
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Brady Parksion Oct 22, 2024 12:41 PM 
Status changed from (6) Ready to Deliver to (5) Completed
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Brady Parksion Oct 22, 2024 12:06 PM 
set up Roger's system. If he has any issues he'll 
message us back.
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Brady Parksion Oct 21, 2024 08:26 AM 
****This is an email****
Good Morning Roger,

We can plan tomorrow between 9-11 if that works for 
you.

Thanks,

-Brady
University Computing Solutions
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Brady Parksion Oct 21, 2024 08:24 AM 
****This is an email****
Any day is fine.

-Roger
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Brady Parksion Oct 15, 2024 10:12 AM 
****This is an outgoing email****
Hi Roger,

I need some additional information regarding service 
request #85084

Description: set up 20240044[Edit Inv] for Roger (GFA 
replacing W20181052)

When are you available to get this set up for you?

Thanks,

-Brady
University Computing Solutions
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Public
David Kunz Oct 07, 2024 04:58 PM 
Status changed from (1) Pending to (6) Ready to Deliver
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David Kunz Oct 07, 2024 04:58 PM 
Imaged and ready to deliver
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Joanie Kinnaman Oct 07, 2024 02:39 PM 
laptop 20240044[Edit Inv]
monitor 20240092[Edit Inv]
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