Service Request Ticket

Service Request Information

CONTACT	Name	Pagel, Lori	Date	Oct 08, 2024 11:10 AM
	Department	Library & Media Services	Phone	88881
	Location		Email	pagell@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Laptop	Edit WOU #	20161090 (opens in a new window)	Bldg/Room	PS
	Service Tag		Description	Apple MacBook Air 13-inch #Z0TB
	Serial No.	C1MTQ2USH3QK	Location	Public Safety Patrol Car
	CPU	Intel Core i7(2.2GHz dual-core , 4MB L3 cache)
	OS	MAC OS X 10.11 (El Capitan)	Software	Microsoft Desktop Education license allows install of Office 201* for MAC and above XXXX2016005511
	Wireless NIC	D4:61:9D:0B:BB:28
	Bluetooth NIC	D4:61:9D:0B:BB:29

TECHS	Submitted by	Sam Sevugan	Contact	ssevugan20@wou.edu	88925
	Primary Technician		Contact	ellism@wou.edu	88629

Entered by	Date	Memo
Michael Ellis			Email Public
Entered by	Date	Memo
Michael Ellis	Oct 10, 2024 04:13 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Michael Ellis	Oct 10, 2024 04:13 PM	Jeremy has made this work and is working with Lori.	Add Attachment
Michael Ellis	Oct 09, 2024 10:01 AM	Asked Jeremy to look into it ...	Add Attachment
Sam Sevugan	Oct 08, 2024 11:10 AM	**This is an email** Lori Pagel 11:00 AM (7 minutes ago) to me Hello, Is it possible to get the Vendor Account Look Up page fixed? https://www2.wou.edu/nora/acctlookup.vendor_info.g et_info It probably stopped working when the WOU website was moved during the summer. Thank you! Lori -- Lori Pagel Circulation Assistant \| Library & Academic Innovation Western Oregon University	Add Attachment