Service Request Ticket - # 85127

Service Request Information

CONTACT Name Roush, Sean   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 09, 2024 04:43 PM
Department Occupational Therapy Phone 503-751-4054
Location Email roushs@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20200097[Edit Inv] (opens in a new window) Bldg/Room VICK 209
Service Tag 16SB853 Description Dell 7070 SFF Standard
Serial No. 16SB853 Location Conference Room 209 Opal

CPU Intel Core i5-9500 9thGEN(6 Cores/9MB/6T/3.0GHz)


OS Unknown Software

Wired NIC A4:BB:6D:B5:F5:5D


TECHS Submitted by Kyla Aitaro Contact aitarok@wou.edu 88925
Primary Technician Contact sauern@wou.edu 88960

Tracking

Entered by Date Memo
Nathan Sauer
Email

Public

Entered by Date Memo
Nathan Sauer Oct 18, 2024 11:50 AM
Status changed from (1) Pending to (5) Completed
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Nathan Sauer Oct 18, 2024 11:50 AM
Checked the system. It stayed on for an hour. Could not 
replicate the issue. Computer was up to date.
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Rowan Vasen Oct 10, 2024 08:27 AM
Task reassigned to Nathan Sauer.
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Rowan Vasen Oct 10, 2024 08:27 AM
might have to stick this one to nathan, I'm not sure 
how we could help
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Kyla Aitaro Oct 09, 2024 04:43 PM
W#20200097[Edit Inv]
Location: Conference Room 218A
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Kyla Aitaro Oct 09, 2024 04:43 PM
****This is an email****

Greetings,

The computer/wall monitor in conference room 218A 
is going blank after a few minutes and then stays 
blank for several minutes before coming back on by 
itself.  We tried restarting the computer but it 
continued to go blank and then come back on after 
several minutes.  Could someone take a look at it?

There's also a hot plastic smell in 219 that 
appears to be coming from the projectors.  This 
may be just the new projectors breaking in, but we 
wanted to make sure someone is aware of it in case 
it's something else going on.

Thank you,
Sean
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