Status changed from (6) Ready to Deliver to (5) Completed

Task reassigned to Jack Martinis.

****This is an outgoing email****
Hi Amber,

Description: Amber would like to be upgraded to Windows 11

Everything seems to be working just fine, and the update applied smoothly. I will leave this device up at our front desk for you to pick up on Monday,

Have a nice weekend!

-Jack Martinis, UCS Tech.

It is updating now; last night it downloaded the update but didn't run it.

and let me know whether or not it is showing the 
option to upgrade to windows 11 on the machine.

After talking to Amber we found it might be better 
for her to drop the laptop off on Thursday because 
she doesn't work on Fridays. We can updated it over 
Friday and have her pick it up on Monday the next 
week.

****This is an email****
I'm not sure how long the update will take. We 
haven't mass deployed Windows 11 for updates from 
Windows 10 yet, so I don't have much experience with 
the time it will take. I can head that way right now 
and we can figure it out together though.

Thanks,

-Brady
University Computing Solutions

****This is an outgoing email****
Hi Amber,

I need some additional information regarding service 
request #85166

Description: Amber would like to be upgraded to 
Windows 11

Do you have time today for me to come get your 
computer set up to update to windows 11?

Thanks,

-Brady

University Computing Solutions