Service Request Ticket - # 85210

Service Request Information

CONTACT Name New, Faculty/Staff   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 15, 2024 02:19 PM
Department University Computing Solutions Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20200674[Edit Inv] (opens in a new window) Bldg/Room CH 104
Service Tag 5Z546D3 Description Dell Latitude
Serial No. 5Z546D3 Location Kathleen Rice

CPU 10th Generation Intel Core 15-10310U


OS Unknown Software

Wired NIC 38:14:28:15:00:00


Wireless NIC 64:6E:E0:4C:67:2E

TECHS Submitted by Nathan Sauer Contact sauern@wou.edu 88960
Primary Technician Contact rmartinis22@wou.edu 88925

Tracking

Entered by Date Memo
Jack Martinis
Email

Public
Entered by Date Memo
Jack Martinis Oct 24, 2024 11:05 AM 
Status changed from (1) Pending to (5) Completed
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Jack Martinis Oct 24, 2024 11:03 AM 
need to move laptop to creative arts / art & design
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Jack Martinis Oct 24, 2024 11:02 AM 
20200674[Edit Inv] chosen for this, gave admin rights and she picked it up today.
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Jack Martinis Oct 18, 2024 11:43 AM 
Task reassigned to Jack Martinis.
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Jack Martinis Oct 18, 2024 11:43 AM 
****outgoing****

Hello Kathleen,
I am from UCS and was wanting to inquire if there was a good time to install your assigned laptop with you next week;
I was also wanting to check in with you whether you would like a monitor / keyboard / mouse setup for an office setup in addition to your laptop.
-Jack Martinis, UCS Tech.
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Nathan Sauer Oct 15, 2024 02:20 PM 
Contact Info: Ktherine Rice, V00298533, ricek@wou.edu, phone - N/A
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Nathan Sauer Oct 15, 2024 02:19 PM 
Katherine's email is ricek@wou.edu. She does not have a 
WOU phone number. Use a GFA pool laptop. Confirm 
whether she wants the monitor also.
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