Service Request Ticket - # 85231

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 17, 2024 09:53 AM
Department Phone 88925
Location Email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Printer Edit WOU # 20210149[Edit Inv] (opens in a new window) Bldg/Room WUC
Service Tag Description Xerox WorkCentre 6515DN
Serial No. S5AV331471 Location Commons

Model 6515DN Hostname fc-freedomcenter
Notes Ink/Toner Refill

Wired NIC 9C:93:4E:B9:02:5A


TECHS Submitted by Sam Sevugan Contact ssevugan20@wou.edu 88925
Primary Technician Contact kunzd@wou.edu

Tracking

Entered by Date Memo
David Kunz
Email

Public

Entered by Date Memo
David Kunz Oct 17, 2024 05:16 PM
Status changed from (2.5) Needs Scheduling to (5) Completed
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David Kunz Oct 17, 2024 05:16 PM
I was able to resolve this issue.
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David Kunz Oct 17, 2024 01:47 PM
Task reassigned to David Kunz.
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Sam Sevugan Oct 17, 2024 10:13 AM
Status changed from (1) Pending to (2.5) Needs Scheduling
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Sam Sevugan Oct 17, 2024 09:58 AM
****This is an email****
Aloha Sam, 

Thank you so much! We will be open today till 4PM 
and we will be open tomorrow from 9AM - 3PM. 
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Sam Sevugan Oct 17, 2024 09:53 AM
Contact Info: Malia Fernandez (she/her/hers) 
freedomcenter@mail.wou.edu 
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Sam Sevugan Oct 17, 2024 09:53 AM
****This is an email****

WOU Freedom Center
9:47 AM (4 minutes ago)
to me

Aloha,

I hope all is well with you. I'm reaching out 
because our printer has stopped printing. Whenever 
we would try to print something, the printer would 
show up with a red dot and a note saying "printing 
paused." We've tried looking at the printer system 
settings, as well as restarting it, but nothing 
seemed to work. The barcode of the printer is 
20210149[Edit Inv]. If you could assist us with this issue 
at your earliest convenience, we would appreciate 
it. Please let me know if you have any questions. 


Mahalo,
Malia Fernandez (she/her/hers) 
Freedom Center Co-Director 2024-2025
WUC 202 | (503) 838 - 9510
freedomcenter@mail.wou.edu
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