Service Request Ticket - # 85285

Service Request Information

CONTACT Name McBeth, Barry   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 23, 2024 02:58 PM
Department Facilities Services Phone 88767
Location Email mcbethw@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20240045[Edit Inv] (opens in a new window) Bldg/Room PP
Service Tag 2GPP234 Description Dell Latitude 5550
Serial No. VN0F6W06WSV00475009K Location Barry McBeth

CPU Unknown


OS Unknown Software

Wired NIC 10:98:19:45:2A:C8


Wireless NIC D4:F3:2D:B3:4C:FA

TECHS Submitted by Joanie Kinnaman Contact kinnamaj@wou.edu 88154
Primary Technician Contact dcoons24@wou.edu 88925

Tracking

Entered by Date Memo
Dyllan Coons
Email

Public
Entered by Date Memo
Jack Martinis Nov 08, 2024 10:49 AM 
Status changed from (6) Ready to Deliver to (5) Completed
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Jack Martinis Nov 08, 2024 10:49 AM 
Task reassigned to Dyllan Coons.
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Jack Martinis Nov 08, 2024 10:48 AM 
Set up new monitor, laptop, keyboard and mouse, internet connected, cables managed, took back his old desktop and VDI client.
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Jack Martinis Nov 07, 2024 04:21 PM 
Status changed from (1) Pending to (6) Ready to Deliver
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Jack Martinis Nov 07, 2024 04:21 PM 
****This is an outgoing email****
Hi Barry,

Description: setup new system for Barry replacing GFA 20130716[Edit Inv]

Thank you for your patience, we have got your new laptop all ready to be installed for you either tomorrow or next week if there is a good time that works for you.

-Jack Martinis, UCS Tech.
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Public
Jack Martinis Nov 07, 2024 04:07 PM 
ad updated
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Jack Martinis Nov 07, 2024 03:35 PM 
done reimaging, reimaged w/ KACE, needs AD updated.
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Joanie Kinnaman Oct 23, 2024 02:58 PM 
laptop 20240045[Edit Inv]
monitor 20240093[Edit Inv]
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