Status changed from (1) Pending to (5) Completed

I'm closing this ticket as it has been directed to 
computer replacement

Please use the computer replacement link instead of 
purchase request for a GFA replacement 
https://www2.wou.edu/nora/gfa.form.home

****This is an email****
Kait Hodgin
Tue, Oct 15, 5:38 PM (8 days ago)
to me

Hello,

I work in MNB 132 for my office and I have noticed over the past few years that my 
computer will get really laggy, freeze, or take much longer than normal to boot 
up/open programs.  The asset tag is 20171076. I was just curious if it was possible 
to get the desktop upgraded/replaced or for someone to defrag it (I tried but it 
wouldn't let me).  In the spring, it would bind up while I was teaching on zoom and 
freeze for 2-5 minutes at a time which is why I'm curious if something can be done 
to prevent that from happening. Everything is stored on the network so I know that 
memory issues aren't the cause. This has been the same computer that I have had 
since starting as a NTT.  Normally I was 1, occasionally 2 classes a term so it 
wasn't as big of an issue but now I am full time. If you have suggestions for 
things that I can try, please let me know!

Thanks!
Kait Hodgin