Service Request Ticket

Service Request Information

CONTACT	Name	Plec, Emily	Date	Oct 23, 2024 05:08 PM
	Department	Humanities Division	Phone	88819
	Location		Email	plece@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Laptop	Edit WOU #	20210883 (opens in a new window)	Bldg/Room	ITC 008
	Service Tag		Description	Apple MacBook Pro, Apple M1 chip with 8-core CPU and 8-core GPU
	Serial No.	SFVFGX1HPQ05N	Location	Loaner \|\| Imaged 6/3
	CPU	M1 Pro with 8c CPU, 14 GPU
	OS	Unknown	Software
	Wireless NIC	B0:BE:83:52:0A:46
	Bluetooth NIC	B0:BE:83:4B:1C:D3

TECHS	Submitted by	Andrew Zhen	Contact	azhen23@wou.edu	88925
	Primary Technician		Contact	icooper24@wou.edu	88925

Entered by	Date	Memo
Ian Cooper			Email Public
Entered by	Date	Memo
Ian Cooper	Mar 12, 2025 11:27 AM	Task reassigned to Ian Cooper.	Add Attachment
Ian Cooper	Mar 12, 2025 11:27 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Cadance Bunch	Nov 07, 2024 01:22 PM	Loaner has been returned and put in the 2 weeks pile	Add Attachment
Andrew Zhen	Oct 23, 2024 05:08 PM	Was Inventory updated: yes	Add Attachment Public
Andrew Zhen	Oct 23, 2024 05:08 PM	Was this added to Loaners-n-Checkouts app: yes	Add Attachment Public
Andrew Zhen	Oct 23, 2024 05:08 PM	loaner for emily plec while reimaging their mac	Add Attachment