Service Request Ticket - # 85299

Service Request Information

CONTACT Name Kirby, Kenneth   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 24, 2024 12:52 PM
Department Humanities/ Philosophy & Religion Phone 88249
Location Email kirbyk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Laptop Edit WOU # 20200870[Edit Inv] (opens in a new window) Bldg/Room HL 117
Service Tag Description Apple 13-inch MacBook Pro #Z11B
Serial No. SC02FX4LMQ05N Location Loaner Shelf

CPU Apple M1 chip with 8-core CPU


OS Unknown Software

Wireless NIC 3C:06:30:1B:90:2C


Bluetooth NIC 3C:06:30:0F:E7:D0


TECHS Submitted by Dyllan Coons Contact dcoons24@wou.edu 88925
Primary Technician Contact rmartinis22@wou.edu 88925

Tracking

Entered by Date Memo
Jack Martinis
Email

Public

Entered by Date Memo
Jack Martinis Dec 03, 2024 11:54 AM
Status changed from (1) Pending to (5) Completed
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Jack Martinis Dec 03, 2024 11:54 AM
Task reassigned to Jack Martinis.
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Jack Martinis Dec 03, 2024 11:54 AM
He brought this one back, I have reimaged it and it is back on the shelf now.
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Dyllan Coons Oct 24, 2024 12:52 PM
We swapped users laptop (20191089) for loaner 
(2020870).
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