Service Request Ticket

Service Request Information

CONTACT	Name	Melchor-Ayala, Omar	Date	Oct 24, 2024 03:12 PM
	Department	Criminal Justice	Phone	89219
	Location		Email	ayalao@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

peripheral	Edit WOU #	20240220 (opens in a new window)	Bldg/Room	MA 217
	Service Tag		Description	CalDigit TS3 Plus Thunderbolt 3 Dock
	Serial No.	B3381190204	Location	Omar Melchor-Ayala

TECHS	Submitted by	Joanie Kinnaman	Contact	kinnamaj@wou.edu	88154
	Primary Technician		Contact	dcoons24@wou.edu	88925

Entered by	Date	Memo
Dyllan Coons			Email Public
Entered by	Date	Memo
Dyllan Coons	Nov 01, 2024 11:04 AM	Task reassigned to Dyllan Coons.	Add Attachment
Dyllan Coons	Nov 01, 2024 11:04 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Dyllan Coons	Nov 01, 2024 11:04 AM	I am going to mark this as completed but revisit if I get an email back.	Add Attachment
Dyllan Coons	Nov 01, 2024 11:03 AM	**This is an outgoing email** Hi Omar, My name is Dyllan and I work for UCS. It shows in our system that we have a service ticket #85300 to set up some new equipment (CalDigit TS3 Plus Thunderbolt 3 Dock). It appears you picked up this equipment on Oct. 29th. I wanted to check in and make sure you got everything set up and it is running smoothly. Thank you for your time, Dyllan C. UCS Tech Dcoons24@mail.wou.edu Description: set up 20240220 CalDigit TS3 Plus and webcam.	Add Attachment Public
Mary Dycus	Oct 29, 2024 12:31 PM	Omar picked up his stuff today.	Add Attachment
Jack Martinis	Oct 29, 2024 11:13 AM	**This is an outgoing email** Hi Omar, I need some additional information regarding service request #85300 Description: set up 20240220 CalDigit TS3 Plus and webcam (on shelf in hall) Do you happen to have any availability today for me to install these? -Jack Martinis, UCS Tech.	Add Attachment Public
Joanie Kinnaman	Oct 24, 2024 03:15 PM	inv 2024-0287	Add Attachment