Service Request Ticket - # 85340

Service Request Information

CONTACT Name Lin, Chien-Chun   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 29, 2024 01:59 PM
Department Deaf Studies and Professional Studies Phone 89305
Location Email linc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Tablet Edit WOU # 20240225[Edit Inv] (opens in a new window) Bldg/Room RWEC 141
Service Tag Description Apple 11-inch iPad Air Wi-Fi 128GB - Space Gray #MUWC3LL/A
Serial No. L4CL739WW4 Location Dr Chien-Chun Lin

CPU Unknown


OS Unknown Software
TECHS Submitted by Joanie Kinnaman Contact kinnamaj@wou.edu 88154
Primary Technician Contact rmartinis22@wou.edu 88925

Tracking

Entered by Date Memo
Jack Martinis
Email

Public
Entered by Date Memo
Jack Martinis Nov 05, 2024 09:39 AM 
Status changed from (6) Ready to Deliver to (5) Completed
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Jack Martinis Nov 05, 2024 09:39 AM 
Task reassigned to Jack Martinis.
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Jack Martinis Nov 05, 2024 09:39 AM 
They picked this up.
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Jack Martinis Nov 01, 2024 03:21 PM 
Status changed from (1) Pending to (6) Ready to Deliver
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Dyllan Coons Nov 01, 2024 02:21 PM 

Dyllan Coons
2:20 PM (0 minutes ago)
to Chien-Chun

Absolutely, 

Just come into UCS and tell them you're here to 
pick up an Ipad. The only thing you will need to 
provide them with is your SR ticket number which 
is #85340. We will have you log into your 
wifi/account here this will take at max 5-10 
minutes. Thank you and we will see you then!

Thank you for your time,
Dyllan C.
UCS Tech
Dcoons24@mail.wou.edu
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Dyllan Coons Nov 01, 2024 02:20 PM 
From Chien-Chun,

Hello,

Can I come by next Monday afternoon (around 3:30 
ish)? My week is quite packed already... thanks!
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Dyllan Coons Nov 01, 2024 12:55 PM 
Ipad is imaged and ready to go on shelf. Waiting on 
contact.
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Dyllan Coons Nov 01, 2024 10:56 AM 
****This is an outgoing email****
Hi Chien-Chun,

My name is Dyllan and I work for UCS. It shows in 
our system that we have a service ticket #85340 to 
set up some new equipment. The new equipment is, 
2024 Ipad. I would like to set up a time to do this 
next week 11\4 - 11\8. My availability is listed 
below but we have techs anytime from 8am-5pm Monday-
Friday if my availability does not work.

11/5 Tuesday    -  1pm - 5pm
11/6 Wednesday  -  10am - 3:50pm
11/8 Friday     -  10am - 5:00pm

Thank you for your time,
Dyllan C.
UCS Tech
Dcoons24@mail.wou.edu
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Public
Joanie Kinnaman Oct 29, 2024 01:59 PM 
in hallway on shelf
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