Service Request Ticket

Service Request Information

CONTACT	Name	Vasen, Rowan	Date	Oct 30, 2024 09:06 AM
	Department	University Housing	Phone	88087
	Location		Email	vasenr@mail.wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20181080 (opens in a new window)	Bldg/Room	ITC 008
	Service Tag	884MDW2	Description	Dell OptiPlex 7060 SFF desktop, i5-8500 3Ghz 6core
	Serial No.	884MDW2	Location	Quick Lab Replacement Box 13
	CPU	intel i5-8500(6-Core/Thread,9MB Cache, up to 4GHz)
	OS	Windows 10 Enterprise 64bit	Software	MS office Pro Plus 201* from XXXX2018007938;
	Wired NIC	6C:2B:59:E6:23:C1

TECHS	Submitted by	Rowan Vasen	Contact	vasenr@wou.edu
	Primary Technician		Contact	vasenr@wou.edu

Entered by	Date	Memo
Rowan Vasen			Email Public
Entered by	Date	Memo
Rowan Vasen	Oct 30, 2024 10:14 AM	Task reassigned to Rowan Vasen.	Add Attachment
Rowan Vasen	Oct 30, 2024 10:14 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Rowan Vasen	Oct 30, 2024 10:14 AM	testing has been completed. inventory updated and computers replaced back to original location	Add Attachment
Rowan Vasen	Oct 30, 2024 09:06 AM	Was Inventory updated: Yes	Add Attachment Public
Rowan Vasen	Oct 30, 2024 09:06 AM	#20181080 #20171087	Add Attachment