Status changed from (6) Ready to Deliver to (5) Completed

Set up has been completed

Task reassigned to UCS Tech.

Set up in Ch 110

****This is an outgoing email****
Hi Mary,

I need some additional information regarding service request #85370

Description: new GFA for Mary replacing GFA 20180468

We have a keyboard, monitor, and mouse for you. I understand that 
you spoke to another tech about this. If you would like we can set it 
up for you. I understand you don 't have much office space at this 
time or we can repurpose the monitor and give it to someone else 
and if you would like we can give you one later.

Thanks

Ben
UCS

Task reassigned to Dyllan Coons.

Mary will drop of laptop Tuesday 11/26/24 at 3pm. 
Get David to talk to Mary about home drive file 
storage.

Task reassigned to UCS Tech.

Went out to install and Users data was all saved 
locally. Her drive was not mapped. She wants all 
her data transferred. David recommends telling 
user we will help transfer her data to home drive. 
Her computer is set up including admin privilege's 
and WIFI. The only thing needed is data transfer 
and monitor install. CAMBELL HALL HAS LIKE NO 
ETHERNET PORTS>

****This is an email****
Hello, Dyllan,

Thank you for writing. You already have my 
computer (I initially took it to UCS because the 
screen was broken and they kept it), but I do have 
a loaner and would like all of the information 
that was transferred to the loaner uploaded to the 
new computer rather than struggle retrieving it 
from the cloud. I also have the tote that came 
with it if you would like that.

Without knowing how long it will take to set up 
the new computer, I am available on Wednesdays 
from 12:45-1:15p. Would that work? If we need more 
than 30 minutes I could arrange to come in earlier 
but need to know how much earlier so I can move 
things around.

Thank you for your help with this and I look 
forward to hearing from you.

Regards,
Mary Harden

Imaging is done Computer is ready to go. Waiting on 
contact.

Laptop 20240071
monitor 20240098