Service Request Ticket - # 85441

Service Request Information

CONTACT Name McMillan, June   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 12, 2024 08:18 AM
Department Admissions Office Phone 88197
Location Email mcmillanj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20200669[Edit Inv] (opens in a new window) Bldg/Room WEL 110K
Service Tag G92C3D3 Description Dell Latitude 5410
Serial No. G92C3D3 Location June McMillan WEL

CPU 10th Generation Intel Core 15-10310U


OS Windows 10 Enterprise 64bit Software

Wired NIC 38:14:28:14:1D:CF


Wireless NIC B0:60:88:BE:E1:F5

TECHS Submitted by John Rushing Contact rushingj@wou.edu 89242
Primary Technician Contact rmartinis22@wou.edu 88925

Tracking

Entered by Date Memo
Jack Martinis
Email

Public
Entered by Date Memo
Jack Martinis Nov 12, 2024 09:14 AM 
Status changed from (1) Pending to (5) Completed
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Jack Martinis Nov 12, 2024 09:14 AM 
Task reassigned to Jack Martinis.
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Jack Martinis Nov 12, 2024 09:14 AM 
User reported wifi working again
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John Rushing Nov 12, 2024 08:19 AM 
Priority changed from (3) Priority to (2) High Priority.
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John Rushing Nov 12, 2024 08:18 AM 
Whenever she tries to go to a web page while on wireless she gets an internal error message.  The web pages are working when connected to the dock.
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