Service Request Ticket - # 85442

Service Request Information

CONTACT Name Malkewitz, Keven   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 12, 2024 09:28 AM
Department Business/Economics Division Phone 88718
Location Email malkewik@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20180207[Edit Inv] (opens in a new window) Bldg/Room ITC 002
Service Tag 7625HQ2 Description Dell OptiPlex 7050 SFF desktop, i7-7700(3.6GHz QC)
Serial No. 7625HQ2 Location Extra PC shelf

CPU Intel Core i7-7700 (QC/8MB/8T/3.6GHz/65W)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 201* from XXXX2018007938;

Wired NIC 54:BF:64:79:AE:73

TECHS Submitted by Mary Dycus Contact mdycus20@wou.edu 88925
Primary Technician Contact rmartinis22@wou.edu 88925

Tracking

Entered by Date Memo
Jack Martinis
Email

Public
Entered by Date Memo
Jack Martinis Nov 12, 2024 09:51 AM 
Status changed from (1) Pending to (5) Completed
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Jack Martinis Nov 12, 2024 09:51 AM 
Task reassigned to Jack Martinis.
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Jack Martinis Nov 12, 2024 09:51 AM 
Got there and he said he restarted it and it worked.
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Mary Dycus Nov 12, 2024 09:28 AM 
Keven called this morning and stated that his 
keyboard was not connected to his computer. He is 
unable to check if everything is plugged in or not 
as everything is behind a locked area. No error 
messages or anything showing up at all
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