Service Request Ticket - # 85447

Service Request Information

CONTACT Name New, Faculty/Staff   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 12, 2024 11:45 AM
Department University Computing Solutions Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20200680[Edit Inv] (opens in a new window) Bldg/Room AD
Service Tag 69L26D3 Description Dell Latitute
Serial No. 69L26D3 Location Kathyryn Tripp

CPU 10th Generation Intel Core 15-10310U


OS Unknown Software

Wired NIC 38:14:28:15:04:C1


Wireless NIC F0:9E:4A:96:20:A3

TECHS Submitted by John Rushing Contact rushingj@wou.edu 89242
Primary Technician Contact tbenedettiwhite20@wou.edu 88925

Tracking

Entered by Date Memo
Tony Benedetti White
Email

Public
Entered by Date Memo
Tony Benedetti White Nov 12, 2024 02:14 PM 
Status changed from (1) Pending to (5) Completed
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Tony Benedetti White Nov 12, 2024 02:14 PM 
Task reassigned to Tony Benedetti White.
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Tony Benedetti White Nov 12, 2024 02:14 PM 
Done
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Tony Benedetti White Nov 12, 2024 02:04 PM 
Instructed to call back or email front desk 
with availability
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Tony Benedetti White Nov 12, 2024 02:04 PM 
Called, left a VM to ask for availability
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John Rushing Nov 12, 2024 11:46 AM 
Contact Info: John Van Deusen
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Public
John Rushing Nov 12, 2024 11:45 AM 
Needs admin privileges to install printer driver update to work with US Bank over in the Business office.
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