Service Request Ticket - # 85450

Service Request Information

CONTACT Name Dolan, Maureen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 12, 2024 12:00 PM
Department Social Science Phone 88292
Location Email dolanm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20230644[Edit Inv] (opens in a new window) Bldg/Room BELL 210A
Service Tag Description Dell Latitude 5540 - 15-inch laptops
Serial No. BSNZG24 Location Maureen Dolan - replacing W20150661

CPU Unknown


OS Unknown Software

Wired NIC 10:98:19:37:46:1A


Wireless NIC 18:93:41:FD:43:05

TECHS Submitted by Jack Martinis Contact rmartinis22@wou.edu 88925
Primary Technician Contact rmartinis22@wou.edu 88925

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Jack Martinis
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Jack Martinis Dec 05, 2024 01:37 PM 
Status changed from (2) Scheduled to (5) Completed
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Jack Martinis Dec 05, 2024 01:37 PM 
I think they came by last month to get help with this.
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Jack Martinis Nov 12, 2024 12:00 PM 
Maureen will be coming in this thursday, 11/14/24, with her personal laptop as well as her assigned laptop: for her personal device, she said she had recently ran an update for something and there seems to be a problem with her school Gmail account on her personal laptop's outlook app. For her assigned laptop, she wants to delve onto the H drive it sounds like to look at old data / file.
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