Service Request Ticket - # 85453

Service Request Information

CONTACT Name Plata-Hurtado, Brenda   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 12, 2024 12:49 PM
Department Phone 89772
Location Email platahurtadob@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20210883[Edit Inv] (opens in a new window) Bldg/Room ITC 008
Service Tag Description Apple MacBook Pro, Apple M1 chip with 8-core CPU and 8-core GPU
Serial No. SFVFGX1HPQ05N Location Loaner || Imaged 6/3

CPU M1 Pro with 8c CPU, 14 GPU


OS Unknown Software

Wireless NIC B0:BE:83:52:0A:46


Bluetooth NIC B0:BE:83:4B:1C:D3

TECHS Submitted by Jack Martinis Contact rmartinis22@wou.edu 88925
Primary Technician Contact icooper24@wou.edu 88925

Tracking

Entered by Date Memo
Ian Cooper
Email

Public
Entered by Date Memo
Ian Cooper Mar 12, 2025 11:28 AM 
Task reassigned to Ian Cooper.
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Ian Cooper Mar 12, 2025 11:28 AM 
Status changed from (1) Pending to (5) Completed
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Ian Cooper Mar 12, 2025 11:28 AM 
We have back and is in 2 week pile.
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Jack Martinis Nov 12, 2024 12:49 PM 
Brenda sent off w/ loaner 20210883[Edit Inv] while we take a look at their problematic device, 20221168[Edit Inv] as it's screen stopped displaying.
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