Service Request Ticket - # 85466

Service Request Information

CONTACT Name Salvati, Brianne   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 13, 2024 08:18 AM
Department Phone
Location Email salvatib@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20240029[Edit Inv] (opens in a new window) Bldg/Room VICK 208B
Service Tag 4NMP234 Description Dell Latitude 5550
Serial No. VN0F6W06WSV004750009 Location Brianne Salvati - NEW

CPU Unknown


OS Unknown Software

Wired NIC 10:98:19:45:2D:5C


Wireless NIC D4:F3:2D:B3:68:D9

TECHS Submitted by Brady Parksion Contact bparksion23@wou.edu 88925
Primary Technician Contact kunzd@wou.edu

Tracking

Entered by Date Memo
David Kunz
Email

Public
Entered by Date Memo
David Kunz Nov 26, 2024 10:49 AM 
Task reassigned to David Kunz.
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David Kunz Nov 26, 2024 10:49 AM 
Status changed from (6) Ready to Deliver to (5) Completed
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David Kunz Nov 26, 2024 08:42 AM 
Delivered
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David Kunz Nov 20, 2024 12:55 PM 
Status changed from (1) Pending to (6) Ready to Deliver
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David Kunz Nov 20, 2024 08:49 AM 
This is reimaged and ready for pickup. It is in Box 
17
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Mary Dycus Nov 19, 2024 09:26 AM 
This computer was brought in and is on David's desk.
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David Kunz Nov 18, 2024 01:07 PM 
Hi Brianne,

I have a service ticket stating you are having 
boot issues. Is your device stating it is trying 
to use automatic repair by chance?

Thanks,
David
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David Kunz Nov 15, 2024 01:31 PM 
Priority changed from (3) Priority to (2) High Priority.
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Brady Parksion Nov 13, 2024 08:18 AM 
Computer updated overnight and went. Turned on the 
next day and went straight into windows recovery.
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