Task reassigned to Dyllan Coons.

Status changed from (1.5) In Progress to (6) Ready to Deliver

These are finished. On the edge of my desk.

Hi Crystal,

Sorry for the delay in getting your laptops back to you. We have been experiencing a 
very unique issue with several of the new models of Dell laptops and yours happened 
to be some of the affected devices.

I have been in correspondence with Dell on the issue and have determined that the 
storage drives seem to be faulty.

Dell is going to send me new storage drives for the affected devices and I will 
install Windows again when I get them.

I'll keep you updated as this issue proceeds to resolution.

Again, I apologize for any inconvenience this has caused you,

Sincerely,
David

Jack are these working again?

dropped those laptops off to the front desk for use when those individuals are here next.

****This is an email****
20240035 This laptop has the blue screen of death! 
She did restart it this morning and it did not 
work. It says there is an error with it starting.

20240034 Is also doin the same thing. It belongs 
to Kaaren, our nurse practitioner. She is not here 
today, but we thought we should get it fixed too.

Thanks!

-Crystal Ross