Service Request Ticket - # 85473

Service Request Information

CONTACT Name Verdegaal-Taylor, Paula   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 13, 2024 01:22 PM
Department ASWOU Phone 88303
Location Email verdegaaltaylorp@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20210569[Edit Inv] (opens in a new window) Bldg/Room WUC 122C
Service Tag Description Dell Latitude 5520 w/Dell Professionhal Sleeve 15
Serial No. CN0Y5H5JWSC0018D00EK Location Director of Multicultural Advocacy

CPU 11th Generation Intel® Core- i5-1135G7


OS Unknown Software

Wired NIC F4:EE:08:9E:93:6A


Wireless NIC DC:21:48:23:F8:61

TECHS Submitted by Kyla Aitaro Contact aitarok@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Kyla Aitaro Nov 13, 2024 01:46 PM 
Task reassigned to Self Resolved.
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Kyla Aitaro Nov 13, 2024 01:46 PM 
Status changed from (1) Pending to (5) Completed
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Kyla Aitaro Nov 13, 2024 01:30 PM 
****This is an email****

I will drop it off.
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Kyla Aitaro Nov 13, 2024 01:23 PM 
****This is an OUTGOING email****
Hi Paula,

Are you able to have it delivered to our office 
for our techs to look into it or when can a tech 
stop by and pick it up for troubleshooting? Please 
let us know what works best for you. 

Best,
Kyla
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Kyla Aitaro Nov 13, 2024 01:22 PM 
****This is an email****

The ASWOU computer 20210569[Edit Inv]  will not turn on. It 
has been plugged into a powersource for weeks but 
it will not turn on or off when we hold the power 
button down. 

Please advice.
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