Service Request Ticket

Service Request Information

CONTACT	Name	Morrison, Alexis	Date	Nov 18, 2024 12:43 PM
	Department	Disability Access Services	Phone	88250
	Location		Email	morrisona@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20171063 (opens in a new window)	Bldg/Room	DFSC 110
	Service Tag	CSDGRP2	Description	Dell OptiPlex 7050 SFF desktop, i7-6700 (3.4GHz)
	Serial No.	CSDGRP2	Location	Stacy Henle, NTT Instructor
	CPU	Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)
	OS	Windows 7 Pro, 64 bit	Software	MS office Pro Plus 201* from XXXX2017006552; TRANSFER FROM W#20121255- SmartDraw 2016 STD Edition for WIN desktop VISA2016005771 FEB2019 SR#71183;
	Wired NIC	D8:9E:F3:4B:AA:F2

TECHS	Submitted by	Mary Dycus	Contact	mdycus20@wou.edu	88925
	Primary Technician		Contact	bparksion23@wou.edu	88925

Entered by	Date	Memo
Brady Parksion			Email Public
Entered by	Date	Memo
Brady Parksion	Nov 19, 2024 09:56 AM	Task reassigned to Brady Parksion.	Add Attachment
Brady Parksion	Nov 19, 2024 09:56 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Brady Parksion	Nov 19, 2024 09:56 AM	Had the user delete old student worker profiles to clear up some space. Should be good now.	Add Attachment
Mary Dycus	Nov 18, 2024 12:43 PM	**This is an email** Hi There, Our Testing Center Student Workstation's hard drive is full and I'm hoping your team can help us free up some space before Finals week. The WOU# is 20171063. Thank you! Alexis -- Alexis Morrison, MS \| she/her Program Specialist \| Disability Access Services Western Oregon University Office: APSC 405 \| P: 503-838-8250 NEW: We have dedicated drop-in hours available, check out the DAS Drop-In Hours Calendar Website: www.wou.edu/disabilityservices	Add Attachment