Status changed from (1) Pending to (5) Completed

Hi Chehalis,

You may be experiencing network issues either on 
your device or in the room you are in/cable you 
are connected to.

Do you see a red connection status to the drive 
letter when you are having issues accessing the 
file?

I know I personally have to restart my computer 
about once a week because something is slow or not 
working. It's kind of the Microsoft way.

Thanks,
David

****This is an email from Chehalis****
 have another service request or question about 
the laptop computer that I use in my office Todd 
309. 

That laptop has the number the following number
20200677

This computer sometimes runs into problems opening 
up files from external drives. For example, if I 
am trying to open up a document that I've saved to 
the H drive or K drive, it will show that I can 
access the drive - but it won't allow me to open 
up any files. 

It isn't happening now, so I can't include any 
images, but about once a week, I'll try to open up 
a file that is saved to the H drive, and it won't 
let me open the file - things seem to get stuck. 

If I turn off the computer, log out and shut it 
down, and open it back up again, then, I can 
typically get into the file, but that isn't a 
convenient option and suggests something isn't 
right with the computer. 

Can someone come check it out?