Service Request Ticket - # 85538

Service Request Information

CONTACT Name Salvati, Brianne   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 19, 2024 09:33 AM
Department Phone
Location Email salvatib@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20200315[Edit Inv] (opens in a new window) Bldg/Room VICK 104
Service Tag 225DZ33 Description Dell Latitude 5300 laptop(i7-8665U, 4core 1.9GHz)
Serial No. 225dz33 Location Amber Deets

CPU Intel Core i7-8650U(Quad Core, 8M Cache, 1.9GHz,15W)


OS Windows 10 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2019009325; Monoprice Slect Sereis USB-C to VGA Adapter #12910 VISA2019011164;

Wired NIC 74:78:27:0C:C3:9B


Wireless NIC 08:5B:D6:6F:B8:B9

TECHS Submitted by Mary Dycus Contact mdycus20@wou.edu 88925
Primary Technician Contact kunzd@wou.edu

Tracking

Entered by Date Memo
David Kunz
Email

Public
Entered by Date Memo
David Kunz Nov 26, 2024 08:43 AM 
Task reassigned to David Kunz.
 Add Attachment
David Kunz Nov 26, 2024 08:43 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
David Kunz Nov 26, 2024 08:42 AM 
Returned in 2 weeks
 Add Attachment
Mary Dycus Nov 19, 2024 09:33 AM 
Users device was not booting up and was given a 
loaner for use until her original device is fixed.
Add Attachment