Service Request Ticket - # 85560

Service Request Information

CONTACT Name Granger Ross, Crystal   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 21, 2024 11:10 AM
Department Student Health & Counseling Center Phone 88058
Location Email rossc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20180764[Edit Inv] (opens in a new window) Bldg/Room ITC 009
Service Tag 2XMW2W2 Description Dell OptiPlex 7060 SFF desktop, i5-8500 3Ghz 6core
Serial No. 2XMW2W2 Location Loaner shelf - Not Imaged

CPU intel i5-8500(6-Core/Thread,9MB Cache, up to 4GHz)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 201* from XXXX2018007938;

Wired NIC 6C:2B:59:D6:9D:4D

TECHS Submitted by Joanie Kinnaman Contact kinnamaj@wou.edu 88154
Primary Technician Contact kunzd@wou.edu

Tracking

Entered by Date Memo
David Kunz
Email

Public
Entered by Date Memo
David Kunz Dec 02, 2024 04:25 PM 
Status changed from (1) Pending to (5) Completed
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David Kunz Dec 02, 2024 04:24 PM 
I installed the new NVME and performed a fresh image 
and installed CC and acrobat.
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David Kunz Dec 02, 2024 02:09 PM 
Task reassigned to David Kunz.
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David Kunz Dec 02, 2024 02:09 PM 
I have this and I'm going over to see if I can image 
at SHCC.
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Joanie Kinnaman Dec 02, 2024 01:32 PM 
Contact changed from Trisha Guy to Crystal Granger Ross.
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Joanie Kinnaman Dec 02, 2024 01:32 PM 
Priority changed from (3) Priority to (2) High Priority.
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Joanie Kinnaman Dec 02, 2024 01:32 PM 
This computer belongs to Crystal Ross
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Joanie Kinnaman Nov 21, 2024 11:10 AM 
this is NOT Trisha's computer.  Instead it is in 
their computer room 104. NVMe card is in front to my 
desk
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