Service Request Ticket - # 85564

Service Request Information

CONTACT Name Worthing, Shelby   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 21, 2024 11:27 AM
Department Student Engagement Phone 88655
Location Email worthings@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20230020[Edit Inv] (opens in a new window) Bldg/Room WUC 210B
Service Tag Description Dell Latitude 5540 13th Gen Intel Core i7-1355U
Serial No. 7YLPFX3 Location Shelby Worthing

CPU Unknown


OS Unknown Software

Wired NIC F4:6D:3F:3D:96:9A

TECHS Submitted by Joanie Kinnaman Contact kinnamaj@wou.edu 88154
Primary Technician Contact dcoons24@wou.edu 88925

Tracking

Entered by Date Memo
Dyllan Coons
Email

Public
Entered by Date Memo
Dyllan Coons Nov 25, 2024 03:38 PM 
Task reassigned to Dyllan Coons.
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Dyllan Coons Nov 25, 2024 03:38 PM 
Task reassigned to Dyllan Coons.
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Dyllan Coons Nov 25, 2024 03:38 PM 
Delivered :) User said they can set it up.
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Dyllan Coons Nov 25, 2024 09:17 AM 
Left a VM 11/25
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Andrew Zhen Nov 21, 2024 04:29 PM 
****This is an outgoing email****
Hi Shelby,

I need some additional information regarding service 
request #85564

Description: please install new mouse for Shelby.  

The mouse order has arrived.

When is the best time for you to receive the mouse?

Currently, we have tech availability to get the 
mouse to you on Friday.

Best,
Andrew
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Public
Andrew Zhen Nov 21, 2024 04:27 PM 
Task reassigned to New Equip. Setup.
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Joanie Kinnaman Nov 21, 2024 11:27 AM 
Anker mouse is in front of my desk
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