Service Request Ticket

Service Request Information

CONTACT	Name	Baldwin, Paula	Date	Dec 02, 2024 03:23 PM
	Department	Humanities Division	Phone	88065
	Location		Email	baldwinp@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Laptop	Edit WOU #	20240073 (opens in a new window)	Bldg/Room	BELL 315
	Service Tag		Description	Apple 14-inch MacBook Pro: Apple M3 Pro Chip with
	Serial No.	CQW424H6JV	Location	Paula Baldwin replacing W20170678
	CPU	Unknown
	OS	Unknown	Software
	Wireless NIC	7C:F3:4D:E9:6D:65
	Bluetooth NIC	7C:F3:4D:E5:46:32

TECHS	Submitted by	Joanie Kinnaman	Contact	kinnamaj@wou.edu	88154
	Primary Technician		Contact	kunzd@wou.edu

Entered by	Date	Memo
David Kunz			Email Public
Entered by	Date	Memo
David Kunz	Dec 04, 2024 04:26 PM	Task reassigned to David Kunz.	Add Attachment
David Kunz	Dec 04, 2024 04:26 PM	Task reassigned to David Kunz.	Add Attachment
David Kunz	Dec 04, 2024 04:26 PM	Completed today	Add Attachment
David Kunz	Dec 04, 2024 12:36 PM	3pm today	Add Attachment
David Kunz	Dec 03, 2024 10:24 AM	Status changed from (1) Pending to (6) Ready to Deliver	Add Attachment
David Kunz	Dec 03, 2024 10:24 AM	Ready to deliver. Needs scheduling.	Add Attachment
David Kunz	Dec 02, 2024 04:46 PM	Laptop on my desk imaging	Add Attachment
Joanie Kinnaman	Dec 02, 2024 03:23 PM	laptop 20240073 monitor 20240111	Add Attachment