Service Request Ticket - # 85659

Service Request Information

CONTACT Name Hopkins, Shari   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 04, 2024 11:19 AM
Department Education & Leadership Phone 88471
Location Email hopkinss@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20200874[Edit Inv] (opens in a new window) Bldg/Room ITC 008
Service Tag Description Apple 13-inch MacBook Pro #Z11B
Serial No. SC02FX4LHQ05N Location Loaned out - Shari Hopkins

CPU Apple M1 chip with 8-core CPU


OS Unknown Software

Wireless NIC 3C:06:30:1C:3D:92


Bluetooth NIC 3C:06:30:1B:83:4E

TECHS Submitted by Sam Sevugan Contact ssevugan20@wou.edu 88925
Primary Technician Contact aratliff23@wou.edu 88925

Tracking

Entered by Date Memo
Abigail Ratliff
Email

Public
Entered by Date Memo
Abigail Ratliff Dec 11, 2024 01:23 PM 
Status changed from (1) Pending to (5) Completed
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Abigail Ratliff Dec 11, 2024 01:23 PM 
Task reassigned to Abigail Ratliff.
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Abigail Ratliff Dec 11, 2024 01:23 PM 
She returned 20200874[Edit Inv], two week 12/11-12/25 pile box 
17
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Sam Sevugan Dec 04, 2024 11:19 AM 
Was Inventory updated: Yes
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Public
Sam Sevugan Dec 04, 2024 11:19 AM 
Loaned out 20200874[Edit Inv] while their Macbook is being 
assessed due to a black screen.
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