Service Request Ticket - # 85668

Service Request Information

CONTACT Name Troyer, Robert   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 04, 2024 04:49 PM
Department Humanities Division Phone 89123
Location Email troyerr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20240052[Edit Inv] (opens in a new window) Bldg/Room BELL 301
Service Tag CNMP234 Description Dell Latitude 5550
Serial No. VN0F6W06WSV00475000G Location Rob Troyer

CPU Unknown


OS Unknown Software

Wired NIC 10:98:19:45:2E:E0


Wireless NIC D4:F3:2D:B9:05:0F

TECHS Submitted by Joanie Kinnaman Contact kinnamaj@wou.edu 88154
Primary Technician Contact bpierce23@wou.edu 88925

Tracking

Entered by Date Memo
Benjamin Pierce
Email

Public
Entered by Date Memo
Benjamin Pierce Dec 10, 2024 04:17 PM 
Status changed from (6) Ready to Deliver to (5) Completed
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Benjamin Pierce Dec 10, 2024 04:17 PM 
Task reassigned to Benjamin Pierce.
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Benjamin Pierce Dec 10, 2024 04:17 PM 
Set up new monitor and new laptop. Helped set VPN. Current 
computer is in two weeks
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Mary Dycus Dec 10, 2024 08:30 AM 
****This is an email****
Would this afternoon sometime between 3 and 4:30 
work? 
If not, I'm flexible tomorrow morning too.


Dr. Robert A. Troyer
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Mary Dycus Dec 10, 2024 08:09 AM 
****This is an email****
Hi again,
We need to set up a time for delivery. 
Thanks,
Rob
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Jack Martinis Dec 06, 2024 11:04 AM 
Status changed from (1) Pending to (6) Ready to Deliver
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UCS SRD Dec 06, 2024 10:41 AM 
****This is an incoming email***
I got a voice message from Dyllan about scheduling 
the new pc set that I requested. I called and left 
a message yesterday but didn't get a response. 
Will Monday at 10am work?
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Ian Cooper Dec 05, 2024 03:11 PM 
Imaged and ready to go. Waiting on phone call return to bring device 
to Robert.
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Joanie Kinnaman Dec 04, 2024 04:49 PM 
laptop 20240052[Edit Inv]
monitor 20240085[Edit Inv]
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