Service Request Ticket - # 85708

Service Request Information

CONTACT Name Morgan, Nicole   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 09, 2024 09:04 AM
Department Creative Arts Phone
Location Email morgann@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20150278[Edit Inv] (opens in a new window) Bldg/Room ITC 007
Service Tag FR5GH72 Description Dell Latitude E6440, i7-4610M Processor
Serial No. FR5GH72 Location PDR Pile

CPU Intel Core i7-4610M(3.0 GHz, 4M) 4th GEN


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 2013 or higher(MS Desktop Ed license) from XXXX2015004715

Wired NIC F8:CA:B8:48:B8:C9


Wireless NIC 80:00:0B:D1:FF:51


Bluetooth NIC 80:00:0B:D1:FF:55

TECHS Submitted by Joanie Kinnaman Contact kinnamaj@wou.edu 88154
Primary Technician Contact kunzd@wou.edu

Tracking

Entered by Date Memo
David Kunz
Email

Public
Entered by Date Memo
David Kunz May 07, 2025 04:58 PM 
Status changed from (1.5) In Progress to (5) Completed
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David Kunz Mar 21, 2025 05:12 PM 
Priority changed from (3) Priority to (1) Highest Priority.
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Joanie Kinnaman Jan 29, 2025 03:28 PM 
Task reassigned to David Kunz.
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Joanie Kinnaman Jan 29, 2025 08:54 AM 
I thought this was the chromebook option?  
(20240339)
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David Kunz Jan 22, 2025 01:18 PM 
Task reassigned to Joanie Kinnaman.
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David Kunz Jan 22, 2025 01:18 PM 
Hi Joanie, was this ordered? If it was, do we have 
tracking or an eta?
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David Kunz Jan 09, 2025 03:53 PM 
Status changed from (1) Pending to (1.5) In Progress
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Abigail Ratliff Dec 09, 2024 03:12 PM 
****This is an Incoming email****
I just submitted a purchase request (14043) for 
this item.  These are the two options I was given 
by Noah Adams.  Please connect with Noah if you 
have any questions about this project.

Nicole
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Joanie Kinnaman Dec 09, 2024 09:39 AM 
****This is an email****
We do not usually print tickets at the Smith Box 
Office but it would be cool if we could.  That's 
something I'd love to do down the road.  We do 
need to be able to run our credit card machine as 
well.  Ideally, I'd love to be able to scan our 
tickets from the computer but I am not sure if Tix 
has that ability.  I know we do with with phones 
that can download the app but I'd like to have 
students not use their personal devices for a work 
activity.
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