Service Request Ticket - # 85721

Service Request Information

CONTACT Name Keen, Jennifer   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 09, 2024 03:58 PM
Department College of Education Phone 88052
Location Email keenj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20210577[Edit Inv] (opens in a new window) Bldg/Room RWEC 220
Service Tag Description Dell Latitude 5520 w/Dell Professional Sleeve 15
Serial No. CN0Y5H5JWSC0018D00ID Location Jennifer Keen

CPU 11th Generation Intel® Core- i5-1135G7


OS Unknown Software

Wired NIC F4:EE:08:9E:8D:AE


Wireless NIC DC:21:48:27:A5:15

TECHS Submitted by Abigail Ratliff Contact aratliff23@wou.edu 88925
Primary Technician Contact aratliff23@wou.edu 88925

Tracking

Entered by Date Memo
Abigail Ratliff
Email

Public
Entered by Date Memo
Ian Cooper Dec 10, 2024 02:35 PM 
Task reassigned to Abigail Ratliff.
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Ian Cooper Dec 10, 2024 02:35 PM 
Status changed from (1) Pending to (5) Completed
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Abigail Ratliff Dec 09, 2024 03:58 PM 
Charging cord WOU#20210577[Edit Inv] doesn't work. Gave her a 
replacement. Jennifer Keen, V00117287
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