Service Request Ticket - # 85729

Service Request Information

CONTACT Name Elton, Mark   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 10, 2024 12:04 PM
Department Business/Economics Division Phone 88359
Location Email eltonm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20210095[Edit Inv] (opens in a new window) Bldg/Room WEST 107
Service Tag 3RZN2J3 Description Dell Latitude 5420 with Dell Pro Briefcase
Serial No. 3RZN2J3 Location Mark Elton

CPU 11th Generation Intel Core i5-1135G7 (4core)


OS Unknown Software

Wired NIC A0:29:19:03:F0:BF


Wireless NIC F4:7B:09:43:ED:B5

TECHS Submitted by Allie Clark Contact amclark23@wou.edu 88925
Primary Technician Contact ucshelpdesk@wou.edu 88925

Tracking

Entered by Date Memo
UCS SRD
Email

Public
Entered by Date Memo
Allie Clark Dec 10, 2024 12:13 PM 
Task reassigned to UCS SRD.
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Allie Clark Dec 10, 2024 12:13 PM 
Status changed from (1) Pending to (5) Completed
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Allie Clark Dec 10, 2024 12:12 PM 
Cancel Ticket.

He found out that the monitor was unplugged.
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Allie Clark Dec 10, 2024 12:05 PM 
Can not get the laptop to the monitor ever since the 
power outage a week ago.
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