Service Request Ticket - # 85776

Service Request Information

CONTACT Name Batchelor, Michelle(Chelle)   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 13, 2024 02:58 PM
Department Library & Media Services Phone 88886
Location Email batchelorc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20240297[Edit Inv] (opens in a new window) Bldg/Room HL 103
Service Tag 4FRZ564 Description Dell OptiPlex Small Form Factor Plus
Serial No. MX0KTK3V722074BJ0069 Location copy Center (replacing W20141151

CPU Unknown


OS Unknown Software
TECHS Submitted by Joanie Kinnaman Contact kinnamaj@wou.edu 88154
Primary Technician Contact cooperi@wou.edu 88925

Tracking

Entered by Date Memo
Ian Cooper
Email

Public
Entered by Date Memo
Ian Cooper Jan 08, 2025 01:55 PM 
Status changed from (1.5) In Progress to (5) Completed
 Add Attachment
Ian Cooper Jan 08, 2025 01:55 PM 
Replaced and installed new set up. Installed software for film 
machine.
Add Attachment
Ian Cooper Jan 06, 2025 12:58 PM 
Task reassigned to Ian Cooper.
 Add Attachment
Ian Cooper Jan 06, 2025 12:58 PM 
Task reassigned to Ian Cooper.
 Add Attachment
Ian Cooper Jan 06, 2025 12:58 PM 
Sentinel One is installed. Installed creative cloud.
Add Attachment
Ian Cooper Jan 06, 2025 12:27 PM 
On upper tech desk station 3.
Add Attachment
Joanie Kinnaman Dec 13, 2024 02:58 PM 
This is not for Chelle, she is just the point of 
contact since Nora is on vacation
 Add Attachment