Service Request Ticket - # 85823

Service Request Information

CONTACT Name Hanson, Mike   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 17, 2024 09:04 AM
Department Campus Public Safety Phone 88481
Location Email hansonm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
A/V equipment Edit WOU # 20150016[Edit Inv] (opens in a new window) Bldg/Room PS
Service Tag Description Samsung 65in 6500 Series 4K LED TV #UN65JU6500
Serial No. 03MF3CDG600019B Location Public Safety Security Camera Station
TECHS Submitted by Kyla Aitaro Contact aitarok@wou.edu 88925
Primary Technician Contact kunzd@wou.edu

Tracking

Entered by Date Memo
David Kunz
Email

Public
Entered by Date Memo
David Kunz Jan 10, 2025 03:32 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
David Kunz Jan 10, 2025 03:32 PM 
Task reassigned to David Kunz.
 Add Attachment
David Kunz Jan 10, 2025 03:32 PM 
This seems to be completed.
 Add Attachment
Nathan Sauer Jan 10, 2025 03:08 PM 
New TV installed and functional.
 Add Attachment
Tony Benedetti White Jan 06, 2025 02:03 PM 
20240205[Edit Inv] is replacing this
 Add Attachment
Kyla Aitaro Dec 17, 2024 09:04 AM 
****This is an email****

Public Safety uses a TV monitor for cameras and alarms. We do not know if 
something got loose or if the TV died on us. Is there someone that could 
help to see if it's died or if a wire came loose on the back? It has the 
WOU tag 20150016[Edit Inv]. It appears to be a Samsung 65''.

If it is dead what options do we have to replace it?
 Add Attachment