Service Request Ticket - # 85860

Service Request Information

CONTACT Name Huang, Chien Fei   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 18, 2024 12:28 PM
Department The Research Institute Phone 89452
Location Email huangca@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20240041[Edit Inv] (opens in a new window) Bldg/Room TODD 210
Service Tag 68NP234 Description Dell Latitude 5550
Serial No. VN0F6W06WSV00475005N Location ChienFei Huang

CPU Unknown


OS Unknown Software

Wired NIC 10:98:19:40:F6:FA


Wireless NIC 6C:2F:80:8D:D1:C3

TECHS Submitted by Kyla Aitaro Contact aitarok@wou.edu 88925
Primary Technician Contact kunzd@wou.edu

Tracking

Entered by Date Memo
David Kunz
Email

Public
Entered by Date Memo
David Kunz Jan 02, 2025 04:43 PM 
Task reassigned to David Kunz.
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David Kunz Jan 02, 2025 04:43 PM 
Status changed from (1) Pending to (5) Completed
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David Kunz Jan 02, 2025 04:43 PM 
This device was returned to Chien
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Kyla Aitaro Dec 20, 2024 12:45 PM 
user will pick up device on monday 12/23
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Andrew Zhen Dec 20, 2024 12:40 PM 
reimaged, in box #17
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Kyla Aitaro Dec 18, 2024 02:32 PM 
bios update didn't work
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Kyla Aitaro Dec 18, 2024 12:28 PM 
after update computer has automatic repair blue 
screen
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