Service Request Ticket - # 85865

Service Request Information

CONTACT Name Loren, Linden   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 18, 2024 03:18 PM
Department Phone 503-751-4075
Location Email lorenl@mail.wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20240303[Edit Inv] (opens in a new window) Bldg/Room TERRY 111
Service Tag Description Apple 24-inch iMac with Retina 4.5K display: Apple M4 Chip - Silver #Z1E2
Serial No. SHX7XVW3T6N Location Student Media

CPU Unknown


OS Unknown Software

Wireless NIC D0:11:E5:42:F1:C2


Bluetooth NIC D0:11:E5:4B:F5:8E

TECHS Submitted by Joanie Kinnaman Contact kinnamaj@wou.edu 88154
Primary Technician Contact dcoons24@wou.edu 88925

Tracking

Entered by Date Memo
Dyllan Coons
Email

Public
Entered by Date Memo
Dyllan Coons Jan 14, 2025 04:22 PM 
Status changed from (2) Scheduled to (5) Completed
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Dyllan Coons Jan 14, 2025 04:22 PM 
Done Quick and easy
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Ian Cooper Jan 13, 2025 11:59 AM 
Task reassigned to Dyllan Coons.
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Ian Cooper Jan 13, 2025 11:59 AM 
Status changed from (6) Ready to Deliver to (2) Scheduled
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Benjamin Pierce Jan 10, 2025 03:28 PM 
****This is an email****
Good Afternoon,

Thank you for reaching out and getting the computer prepped. If your 
team could set it up for us, that would be greatly appreciated. 4pm 
next Tuesday would be a great time to do it if possible.

Let me know what you think.

Best,
Linden
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Benjamin Pierce Jan 10, 2025 03:24 PM 
Status changed from (1) Pending to (6) Ready to Deliver
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UCS SRD Jan 09, 2025 09:54 AM 
Good Evening,

I ordered a new iMac for Student Media in 
December. I wanted to check in to see if there was 
a rough time frame on when we can expect to have 
it ready for pick-up. Thank you for the help.

Best,
Linden
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