Service Request Ticket - # 85873

Service Request Information

CONTACT Name Richardson, Dana   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 19, 2024 02:38 PM
Department President’s Office Phone 89295
Location Email richardsond@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Laptop Edit WOU # 20191006[Edit Inv] (opens in a new window) Bldg/Room VICK 211D
Service Tag 4XXXP13 Description Latitude 7490 touch, i5-8350U 14in FHD WVA
Serial No. 4XXXP13 Location Box 22 ITC 008 Waiting for new hire

CPU Intel Core i5-8350U 8thGen(Quad 1.7GHz, 6M Cache)


OS Windows 10 Enterprise 64bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2019009325;

Wired NIC 34:48:ED:3C:61:6D


Wireless NIC 4C:1D:96:53:B3:D0


TECHS Submitted by Kyla Aitaro Contact aitarok@wou.edu 88925
Primary Technician Contact kunzd@wou.edu

Tracking

Entered by Date Memo
David Kunz
Email

Public

Entered by Date Memo
David Kunz Jan 14, 2025 04:15 PM
Task reassigned to David Kunz.
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David Kunz Jan 14, 2025 04:15 PM
Status changed from (1) Pending to (5) Completed
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David Kunz Jan 14, 2025 04:15 PM
This program has no active employees as far as I 
know. We will keep it until we are told what to do 
with it, but I'm closing this ticket.
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Benjamin Pierce Jan 14, 2025 02:08 PM
Can't do anything with the computer. 

Placed in box #4
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Dyllan Coons Jan 09, 2025 04:52 PM
Imaging on main station
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Kyla Aitaro Dec 19, 2024 02:38 PM
stored in the 2 weeks shelf
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Kyla Aitaro Dec 19, 2024 02:38 PM
returning computer - departing employee (2 wks 
12/19-01/02/25)
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