Service Request Ticket - # 85874

Service Request Information

CONTACT Name Anders, Charles   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 19, 2024 03:09 PM
Department Computer Science Division Phone
Location Email andersc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20210410[Edit Inv] (opens in a new window) Bldg/Room ITC
Service Tag Description Apple MacBook Pro, 13-inch M1 Chip with 8-core CPU, Space Gray #Z11B
Serial No. SFVFGP098Q05N Location Charles Anderson

CPU Intel Core i9 8core(2.3GHz, 16MB L3 cache)


OS Unknown Software

Wireless NIC 3C:06:30:5A:5E:6D


Bluetooth NIC 3C:06:30:52:58:97

TECHS Submitted by Andrew Zhen Contact azhen23@wou.edu 88925
Primary Technician Contact azhen23@wou.edu 88925

Tracking

Entered by Date Memo
Andrew Zhen
Email

Public
Entered by Date Memo
Andrew Zhen Dec 20, 2024 12:10 PM 
Status changed from (1) Pending to (5) Completed
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Andrew Zhen Dec 20, 2024 12:10 PM 
Task reassigned to Andrew Zhen.
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Andrew Zhen Dec 20, 2024 12:10 PM 
returned laptop after updating
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Andrew Zhen Dec 19, 2024 03:09 PM 
came into do macOS updates, will need to fix user 
account in the future.
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