Service Request Ticket - # 85882

Service Request Information

CONTACT Name Kunda, Sue   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 20, 2024 03:26 PM
Department Library & Media Services Phone 88893
Location Email kundas@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20200211[Edit Inv] (opens in a new window) Bldg/Room ITC 008
Service Tag Description Apple 13-inch MacBook Pro with Touch Bar - Space Gray #Z0ZI
Serial No. C02DK3FMP3YV Location GFA Shelf | Ready to Go

CPU Intel Core i5(1.4GHz quad-core, 8thGEN)


OS MAC OS X 10.15 (Catalina) Software

Wireless NIC 14:7D:DA:9C:66:11

TECHS Submitted by Kyla Aitaro Contact aitarok@wou.edu 88925
Primary Technician Contact dcoons24@wou.edu 88925

Tracking

Entered by Date Memo
Dyllan Coons
Email

Public
Entered by Date Memo
Dyllan Coons Jan 10, 2025 03:00 PM 
Task reassigned to Dyllan Coons.
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Dyllan Coons Jan 10, 2025 03:00 PM 
Task reassigned to Dyllan Coons.
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Dyllan Coons Jan 10, 2025 03:00 PM 
Imaged Ready to go
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Dyllan Coons Jan 10, 2025 02:13 PM 
Imaging on upper tech desk
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Kyla Aitaro Dec 20, 2024 03:31 PM 
stored in the 2wks pile shelf
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Kyla Aitaro Dec 20, 2024 03:28 PM 
she also turned in her assigned dock
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Kyla Aitaro Dec 20, 2024 03:27 PM 
departing employee turned in assigned device 
W#20200211[Edit Inv] and it came with: laptop bag and 
charging cord.

she has 2 monitors and they are hooked to a stand. 
might need to bring some screw drivers and tools 
to disassemble.
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