Service Request Ticket - # 85896

Service Request Information

CONTACT Name Williams, Gabriel   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 02, 2025 03:06 PM
Department Phone
Location Email williamsgp@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20240244[Edit Inv] (opens in a new window) Bldg/Room WUC 122
Service Tag Description Apple 14-inch MacBook Pro: Apple M4 Pro Chip with 12-core CPU and 16-core GPU, 24GB, 512GB SSD = Silver #MX2E3LL/A
Serial No. LHXLX2GQ0G Location ASWOU Chief of Staff

CPU Unknown


OS Unknown Software

Wireless NIC 84:2F:57:26:38:05


Bluetooth NIC 84:2F:57:1C:50:3A

TECHS Submitted by Joanie Kinnaman Contact kinnamaj@wou.edu 88154
Primary Technician Contact cooperi@wou.edu 88925

Tracking

Entered by Date Memo
Ian Cooper
Email

Public
Entered by Date Memo
Ian Cooper Jan 06, 2025 02:23 PM 
Task reassigned to Ian Cooper.
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Ian Cooper Jan 06, 2025 02:23 PM 
Task reassigned to Ian Cooper.
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Ian Cooper Jan 06, 2025 02:23 PM 
Delivered and set up complete.
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Andrew Zhen Jan 06, 2025 12:40 PM 
dupe sr#85908
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John Rushing Jan 06, 2025 11:20 AM 
He wanted to swap to a MAC, 20240244[Edit Inv]
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Joanie Kinnaman Jan 02, 2025 03:07 PM 
also, please pull a second monitor out of the gFA 
pile for a secondary monitor
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Joanie Kinnaman Jan 02, 2025 03:06 PM 
not for Gabriel,
laptop 20240057[Edit Inv] 
monitor 20240256[Edit Inv]
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