Service Request Ticket - # 85905

Service Request Information

CONTACT Name Horsey, Rip   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 03, 2025 11:32 AM
Department Campus Recreation/HWC Phone 89535
Location Email horseyr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20160972[Edit Inv] (opens in a new window) Bldg/Room ITC 003
Service Tag 159XKH2 Description Dell OptiPlex 7040 SFF, 16GB (2x8GB) 2133MHz DDR4
Serial No. 159XKH2 Location PDR

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 201* from XXXX2016005511; TRANSFER: VSI RecTrac client, M2es finger scanner, IDTech keyboard config for Rectrac, Lifecam USB

Wired NIC 50:9A:4C:46:0B:42

TECHS Submitted by John Rushing Contact rushingj@wou.edu 89242
Primary Technician Contact dcoons24@wou.edu 88925

Tracking

Entered by Date Memo
Dyllan Coons
Email

Public
Entered by Date Memo
Dyllan Coons Jan 09, 2025 12:04 PM 
Task reassigned to Dyllan Coons.
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Dyllan Coons Jan 09, 2025 12:04 PM 
Status changed from (1) Pending to (5) Completed
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Dyllan Coons Jan 09, 2025 12:04 PM 
Ripped out graphics card and now not making any 
noise.
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John Rushing Jan 03, 2025 11:32 AM 
Video card might be causing the noise.  Try pulling it out and see if going directly to the built-in video fixes it.
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