Service Request Ticket - # 85918

Service Request Information

CONTACT Name Poulin, Gregory   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 06, 2025 10:54 AM
Department Creative Arts Phone 88241
Location Email pouling@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20200801[Edit Inv] (opens in a new window) Bldg/Room RA 101
Service Tag Description Apple 13-inch MabBook Air with M1 chip
Serial No. FVFFJKYQQ6L7 Location Laura Killip

CPU Apple M1 chip with 8-core CPU


OS Unknown Software

Wireless NIC 1C:91:80:BB:5B:82


Bluetooth NIC 1C:91:80:BC:3E:ED

TECHS Submitted by Abigail Ratliff Contact aratliff23@wou.edu 88925
Primary Technician Contact rushingj@wou.edu 89242

Tracking

Entered by Date Memo
John Rushing
Email

Public
Entered by Date Memo
John Rushing Jan 07, 2025 10:05 AM 
Status changed from (1) Pending to (5) Completed
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John Rushing Jan 07, 2025 10:05 AM 
Delivered to Laura Killip
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John Rushing Jan 07, 2025 09:04 AM 
Task reassigned to John Rushing.
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Andrew Zhen Jan 06, 2025 03:49 PM 
sentinel was installed, updated macos
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Abigail Ratliff Jan 06, 2025 10:54 AM 
Dropped off computer 20200801[Edit Inv] to be updated. Made 
sure that information was saved.
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