Service Request Ticket - # 85972

Service Request Information

CONTACT Name Erckenbrack, Letitia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 07, 2025 02:23 PM
Department Phone
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20181033[Edit Inv] (opens in a new window) Bldg/Room ITC 003
Service Tag Description Apple iMac 21.5 4K retinia, i5 3.0GHz 6-core #Z0VY
Serial No. C02YL1UJJWF2 Location PDR room

CPU intel i5 (3.0 GHz, 6-Core, 8th GEN)


OS MAC OS X 10.14 (Mojave) Software

Wired NIC 38:F9:D3:10:22:B3


Wireless NIC 38:F9:D3:B9:AD:3A


Bluetooth NIC 38:F9:D3:BE:0C:B3

TECHS Submitted by Abigail Ratliff Contact aratliff23@wou.edu 88925
Primary Technician Contact bpierce23@wou.edu 88925

Tracking

Entered by Date Memo
Benjamin Pierce
Email

Public
Entered by Date Memo
Benjamin Pierce Jan 10, 2025 12:08 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Benjamin Pierce Jan 10, 2025 12:08 PM 
IMac has been returned to the library
 Add Attachment
Benjamin Pierce Jan 10, 2025 11:42 AM 
Task reassigned to Benjamin Pierce.
 Add Attachment
Benjamin Pierce Jan 10, 2025 11:42 AM 
Imac has been updated to 15.2 sequoia
 Add Attachment
Abigail Ratliff Jan 07, 2025 02:52 PM 
Mac sitting on back table, wouldn't fit in box.
 Add Attachment
Abigail Ratliff Jan 07, 2025 02:23 PM 
Dropped off computer 20181033[Edit Inv] saying she talked 
with Andrew and David who said that it needed to be 
updated. She didn't need a loner. Her phone number: 
5035075677
 Add Attachment