Service Request Ticket - # 85987

Service Request Information

CONTACT Name Jaskoski, Kelly   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 08, 2025 09:33 AM
Department Financial Aid Phone 88774
Location Email jaskoskk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20150784[Edit Inv] (opens in a new window) Bldg/Room WEL 104
Service Tag 6YDXGC2 Description Dell Latitude E7270 (i5-6300U, 8GB RAM 256HD)
Serial No. 6YDXGC2 Location FINAID back room area

CPU Intel Core i5-6300U (Dual Core, 2.4GHz, 3MB cache)


OS Windows 7 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2015004715

Wired NIC 28:F1:0E:0E:3C:DD


Wireless NIC B8:08:CF:35:01:84


Bluetooth NIC B8:08:CF:35:01:88

TECHS Submitted by Freya Raybold Contact fraybold23@wou.edu 88925
Primary Technician Contact rushingj@wou.edu 89242

Tracking

Entered by Date Memo
John Rushing
Email

Public
Entered by Date Memo
John Rushing Jan 08, 2025 01:40 PM 
Status changed from (1) Pending to (5) Completed
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John Rushing Jan 08, 2025 01:30 PM 
Chloe Hedgepath and Alexander Gutierrez have been added to the DUO FinAid student group
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David Kunz Jan 08, 2025 01:14 PM 
Task reassigned to John Rushing.
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David Kunz Jan 08, 2025 01:14 PM 
Please enable DUO for these students.
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Freya Raybold Jan 08, 2025 09:33 AM 
two student workers for the financial aid office 
can't log in on the laptop (wou# 201 507 84), but 
two others can. She said they were added in when 
UCS came out last time and wants the following two 
added as well :
Chloe Hedgepath
Alexander Gutierrez
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