Service Request Ticket

Service Request Information

CONTACT	Name	Kunz, David	Date	Jan 08, 2025 01:59 PM
	Department	University Computing Solutions	Phone
	Location		Email	kunzd@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20160930 (opens in a new window)	Bldg/Room	WUC 106
	Service Tag	1565LH2	Description	Dell OptiPlex 7040 SFF, 16GB (2x8GB) 2133MHz DDR4
	Serial No.	1565LH2	Location	Front Desk
	CPU	Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)
	OS	Windows 7 Pro, 64 bit	Software	MS office Pro Plus 201* from XXXX2016005511;
	Wired NIC	50:9A:4C:46:0C:63

TECHS	Submitted by	David Kunz	Contact	kunzd@wou.edu
	Primary Technician		Contact	dcoons24@wou.edu	88925

Entered by	Date	Memo
Dyllan Coons			Email Public
Entered by	Date	Memo
Dyllan Coons	Jan 14, 2025 03:42 PM	Task reassigned to Dyllan Coons.	Add Attachment
Dyllan Coons	Jan 14, 2025 03:42 PM	Task reassigned to Dyllan Coons.	Add Attachment
Dyllan Coons	Jan 14, 2025 03:42 PM	Done	Add Attachment
Ian Cooper	Jan 08, 2025 03:43 PM	Reimaged, installed CC and made sure system is up to date. Waiting on David to update TPM.	Add Attachment
David Kunz	Jan 08, 2025 01:59 PM	Installed NVME, needs reimaged and returned	Add Attachment
David Kunz	Jan 08, 2025 01:59 PM	20160930	Add Attachment